Systems & Network Security Monitoring & Administration
Ativio offers systems and network administration services in order to smooth your database functions. We provide a wide variety of services to meet your organization’s unique requirements. Tell us what you want and we’ll take care of the rest.
Complete Database Care
Ativio offers your organization a full range of offshore and on-site database and system consulting services. Whether for smaller projects or ongoing database maintenance Ativio lets you choose the right combination of our services for your particular needs:
- Access to experienced DBAs during business hours
- Ongoing database reviews and recommendations
- Remote server access
- Database system software installation
- Capacity planning and database sizing
- Database instance and system tuning
- Performance monitoring
- Backup and recovery processes
- Database replication
- Data conversions and transformation
- Production database problem resolution
- Database system development support
- Proactive maintenance and 24/7 availability
Remote Database Administration
Keeping your database systems accessible takes knowledge, skill, and experience. To that end, we dedicate a primary and secondary DBA to your environment, which ensures optimal care for your system. Our DBA service includes a combination of the following components:
- Constant database monitoring and alert notification
- Daily reviews and recommendations for database care
- Comprehensive monthly reviews and reports
- Proactive database maintenance
- 24/7 availability with guaranteed response time
- On-site and off-site flexibility
- Customized services for special projects
- Full Database administration outsourcing
- Backup and overflow support for your DBA team
- Safety net for your end-users
Life Cycle and Deliverables
Knowing the process and what to expect from each step is just as important as the project work itself. That is why at Ativio we believe in communicating our processes fully to our clients.
Phase
Description
Deliverables
We conduct a thorough analysis of your
organization’s present DBA processes to understand them and evaluate the
need for new requirements.
Documents and reports on the analysis of the
preliminary breakdown and details on the next stage of the plan.
After the preliminary breakdown, Ativio creates a
detailed plan about the implementation of new DBA process requirements
Comprehensive Project Plan
Ativio organizes and implements the off-shore
DBA team on-site to smooth transition to the new database processes and
activities
Records of Ativio’s understanding of
processes and additional comments.
4: Pilot Implementation of New Services
Ativio conducts the initial implementation of
new DBA services in order to test for effectiveness.
A progress report of pilot implementation
and feedback record of any needed changes.
5: Service Level Agreement Finalization,
Preparedness Evaluation
We finalize SLAs and the new management and
technical procedures, set up the offshore organizational structure, and
assess the on-site support team.
SLA papers, documents recording technical
and management procedures
6: Information Transmission to Offshore Site
The on-site DBA transfers all remaining
information to the offshore site so that the offshore site can take over
responsibilities.
Documentation of service tests in
preparation for pilot implementation of full services
7: Pilot Implementation of Full Services
Offshore teams are now responsible for the DBA
services with the aid of an on-site coordinator.
Feedback on pilot implementation.
8: Assessment of Preparedness for Support
Independence
Ativio completes a detailed assessment to ensure
company’s preparedness for support independence.
Ativio implements support activities on a 24/7
scale.
Recurring status reports, and metrics
collection in addition to careful monitoring and documentation.