Systems & Network Security Monitoring & Administration
Ativio offers systems and network administration services in order to smooth your database functions. We provide a wide variety of services to meet your organization’s unique requirements. Tell us what you want and we’ll take care of the rest.
Complete Database Care
Ativio offers your organization a full range of offshore and on-site database and system consulting services. Whether for smaller projects or ongoing database maintenance Ativio lets you choose the right combination of our services for your particular needs:
- Access to experienced DBAs during business hours
- Ongoing database reviews and recommendations
- Remote server access
- Database system software installation
- Capacity planning and database sizing
- Database instance and system tuning
- Performance monitoring
- Backup and recovery processes
- Database replication
- Data conversions and transformation
- Production database problem resolution
- Database system development support
- Proactive maintenance and 24/7 availability
Remote Database Administration
Keeping your database systems accessible takes knowledge, skill, and experience. To that end, we dedicate a primary and secondary DBA to your environment, which ensures optimal care for your system. Our DBA service includes a combination of the following components:
- Constant database monitoring and alert notification
- Daily reviews and recommendations for database care
- Comprehensive monthly reviews and reports
- Proactive database maintenance
- 24/7 availability with guaranteed response time
- On-site and off-site flexibility
- Customized services for special projects
- Full Database administration outsourcing
- Backup and overflow support for your DBA team
- Safety net for your end-users
Life Cycle and Deliverables
Knowing the process and what to expect from each step is just as important as the project work itself. That is why at Ativio we believe in communicating our processes fully to our clients.
Phase
Description
Deliverables
1: Preliminary Breakdown
We conduct a thorough analysis of your organization’s present DBA processes to understand them and evaluate the need for new requirements.
Documents and reports on the analysis of the preliminary breakdown and details on the next stage of the plan.
2: Planning
After the preliminary breakdown, Ativio creates a detailed plan about the implementation of new DBA process requirements
Comprehensive Project Plan
3: On-site Deployment
Ativio organizes and implements the off-shore DBA team on-site to smooth transition to the new database processes and activities
Records of Ativio’s understanding of processes and additional comments.
4: Pilot Implementation of New Services
Ativio conducts the initial implementation of new DBA services in order to test for effectiveness.
A progress report of pilot implementation and feedback record of any needed changes.
5: Service Level Agreement Finalization, Preparedness Evaluation
We finalize SLAs and the new management and technical procedures, set up the offshore organizational structure, and assess the on-site support team.
SLA papers, documents recording technical and management procedures
6: Information Transmission to Offshore Site
The on-site DBA transfers all remaining information to the offshore site so that the offshore site can take over responsibilities.
Documentation of service tests in preparation for pilot implementation of full services
7: Pilot Implementation of Full Services
Offshore teams are now responsible for the DBA services with the aid of an on-site coordinator.
Feedback on pilot implementation.
8: Assessment of Preparedness for Support Independence
Ativio completes a detailed assessment to ensure company’s preparedness for support independence.
Assessment documentation
9: Support Independence
Ativio implements support activities on a 24/7 scale.
Recurring status reports, and metrics collection in addition to careful monitoring and documentation.